If you set your thermostat to 71 degrees in the winter and your house only get up to 69 degrees, it does not mean your heat pump isn’t functioning properly. You can set the thermostat to Sleep, Away, or Home. 2. Did you know? This site is owned and operated by Kevin Noyes. You can also go to the Ecobee website, and log in to look at your “home iq”. Since over half of home energy use is for heating and air conditioning, † better heating and cooling management is a great way to lower your impact. Sometimes it is actually a defunct product and if the company is willing to own up to it and take good care of the customer as Ecobee did, then they wind up getting a good review like this. I work from home and pretty much work in my basement a large part of the day. Again, if it does not, this may be why you are seeing your Honeywell thermostat not reaching set temperature. This firmware version makes minor adjustments to the thresholds menu. I immediately contacted Ecobee technical support and told them what was going on. Being able to control your HVAC system remotely will give you ultimate control, which will allow you to ensure your comfort at all times while maximizing your energy savings. In these cases, the thermostat will often reboot on a call for heating or cooling. Calibration is needed for the ecobee's temperature sensor to get an accurate reading of your home's temperature. This is set to 35⁰F/1.7⁰C by default. In her hurry, she didn’t notice that the thermostat (which normally is set to 70 degrees by schedule during that part of the day) had somehow cranked itself up a few degrees above the normal temperature and was still climbing. Compressor Minimum Cycle Off Time: The amount of time the compressor remains off between cycles. This room occupancy detection feature is useful in saving energy since it enables the thermostat to only heat rooms that have people and avoid heating … However, the smart thermostat can only detect the temperature of a restricted area surrounding it. However, it is packed with “smart” features and technology that allow you to set up and control heating and cooling easily, using your phone. At first it was cool, but now over time annoyances have piled up. Basically, it works like a regular thermostat. Aux Heat Minimum On Time: The minimum amount of time your auxiliary heat will stay on during a call for aux heat. In this Ecobee thermostat unit, you are able to adjust and set a definite range of temperature. I figured, if I’m going all in, then I’m going ALL IN! Using the Ecobee mobile app you can set your home’s temperature remotely, which can allow you to ensure that your home is comfortable when you return home from work. Advanced Energy considers a Single-Stage heat pump to have only one outdoor compressor stage (speed ). Tap and hold your finger on the right-hand dial and drag it up or down to set the temperature. Next, tap on the arrow next to “Low Temperature Limit” to set the threshold. A smart thermostat ($93 at Amazon) can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. When your thermostat’s user interface pops up, tap on the menu button in the bottom-left corner. Only turn your system completely off if you are planning to be gone longer than 24-hours. If the voltage is higher than the voltage limit on the ecobee thermostat, then the two are not compatible and you should not connect them. I’m simply amazed by Ecobee’s customer service and generally speaking the quality of the product is amazing. I noticed it was overly hot in house, the ecobee was heating to the schedule set on device. That tracks the temperature in each room and can help you figure out at least when the problem started. Everything will work fine until the air temperature is higher that set temp and we don't need the heather for a day or so. An application for ecobee thermostats that works on Android 5.x+ and Android Wear, allows for quick and easy management of the ecobee thermostat and adds features not available in the official app. All app features are enabled in the free version. We established that it happened right before my wife went to take my daughter to school that morning. This is set to auto by default. Having a furnace that is too big for your house can also be a problem. (Note: it will be set to automatic by default on new installs.). Around 3 PM when my wife arrived home from work she yelled down to me in the basement and said: “WE HAVE A PROBLEM UP HERE”. I use samsung SmartThings to control it normally. : it will be set to automatic by default on new installs.). Monday, February 15(Ontario Family Day)9 a.m. to 9 p.m. EST, With the latest firmware upgrade, you may notice your thresholds page looks a little different now. To set your Ecobee fan to Comfort Mode: Go to the main menu. This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. Here’s a way around that, though, which lets you pick which sensor to use and when to use it. If you are experiencing problems with your furnace not reaching the set temperature in your home, contact us today for assistance. If your compressor is engaged and then the call is immediately cancelled, the compressor will continue running for this set value (5 minutes) before turning off. There is now the option to have the staging configured as Automatic or Manual. Not only do the room sensors detect temperature, but they also have motion sensors so … If using Alexa, choose Sign into Amazon and follow the steps you are provided. It worked perfectly fine. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. This setting prevents your furnace/boiler from short cycling, so we recommend leaving this at 300 seconds to prevent any potential damage to your equipment. If you’re receiving many “Aux heat running” alerts, you may want to adjust this setting. diysmarthomeguide.com is a participant in the Amazon.com Services LLC. This setting prevents your equipment from short cycling. Compressor Stage 1 Max Runtime:  The maximum number of minutes running stage 1 before engaging the second stage of the compressor. eco+ makes temperature adjustments when community electrical demand peaks, which lessens the overall strain on the power grid and increases your consumption of cleaner energy. If you choose to configure staging manually. During the course of this recent buying spree, my wife and I purchased not one, not two, but four Ecobee 3 Lite Thermostats. Temperature Correction: If you notice that the ecobee’s temperature sensor may be slightly off, you can adjust this + or – 10 degrees for a more accurate reading. That means they basically over-nighted it so that it would be here in time for us to go on vacation with the comfort of being able to see what the temperature was at our house. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. BTW, for those who are interested in purchasing an e… If not you could just connect a humidity sensor with the switch, independently of the Ecobee. This setting prevents your equipment from short cycling and helps to conserve energy. Therefore, you could ask your Ecobee to set a timer, get the latest news and of course adjust the temperature of your home. To access the THRESHOLDS menu on the thermostat: MAIN MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS. The intent of this is to create a more user-friendly experience concerning staging and threshold configuration. If not using Alexa, choose “Set … Compressor Stage 2 Temperature Delta: The minimum number of degrees from the desired temperature (set point) before engaging the second stage of the compressor. The Ecobee 3 and Ecobee 4 remote sensors are simply extended temperature sensors –the kind you will find on a regular thermostat. However, if you are unsure of the best configurations for your equipment, automatic staging allows your thermostat to decide how best to optimize it. Some items and actions are a little different, so it’s not a drop in replacement if you’re running the v1 version. If not using Alexa, choose “Set … So I decided to call Ecobee support back and ask them what steps we needed to take? Your EMS Si auxiliary heat has been called to run when the outdoor temperature exceeds the programmed set point. And learn how to buy the right smart thermostat for your HVAC system. Quickly compare the Ecobee vs Nest and see which models (Ecobee 4 or Nest 3) is right for you and your home. This means that you can decide the range of temperature increase or decrease of the thermostat during the heating process or cooling process. The only solution that works is resetting the furnace breaker. Therefore, you can set the temperature in various rooms without any hassles. If you notice your fan may be running longer than you’d like once a call for air conditioning is finished, you can adjust this value. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). If using Alexa, choose Sign into Amazon and follow the steps you are provided. Set a schedule, set your desired temperature, and the thermostat does the rest. A furnace doesn't heat all the air in the house -- it just heats the air that the ducts bring to it. Compressor to Aux Temperature Delta: The minimum number of degrees from the current temperature in your home and your desired temperature (set point) before engaging the auxiliary heat. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. Community Lower your carbon footprint. Remember, this was Monday and they were shipping it to my house in New Hampshire from Toronto, Canada. Our trip to Disney was planned for the coming weekend and it was a Monday. If you have a heat pump with auxiliary heating, when the outdoor temperature drops below this value, the ecobee will engage your aux heat and rely on aux heat to heat your home. Your ecobee will look at your ', Automatic Staging with a Heat Pump system. In that case, maybe your heating system is cooling off or instead of getting warmed which will result in severe issues regarding thermostat. Heat Minimum On Time: The minimum amount of time your furnace/boiler will stay on during a call for heat. Then, the second heating stage, if present, should fire up when room temp falls a few degrees below set temperature. After having worked as a smart home security installer, he now reviews smart home products and discusses topics related to the Internet of Things. Why is my Ecobee showing question marks? There are several reasons that we chose to go with Ecobee. Temperature in the home is too high. It could be because you are letting in too much air from the great outdoors. For example, if your Cool set point is 72⁰F, the ecobee will engage your air conditioning when the temperature in your home reaches above 72.5⁰F. For example, if your Heat set point is 72⁰F, the ecobee will wait until the temperature in your home drops below 71.5⁰F before engaging your heat. This is set to 300 seconds (5 minutes) by default. If the house is not reaching the set temperature, there might be more going on than simply furnace problems. Set a schedule, set your desired temperature, and the thermostat does the rest. Heat Dissipation Time: The amount of time the fan will continue to run once the heat is turned off. Auxiliary Outdoor Temperature: Your EMS Si auxiliary heat has been called to run when the outdoor temperature exceeds the programmed set point. If this problem occurred in your thermostat try to fix it by rebooting your thermostat. If you’re receiving many “Aux heat running alerts,” you may want to lower this setting—this will maximize the use of your heat pump while limiting the use your aux heat. This information is communicated back to the smart thermostat, which can set the temperature in a given room to your personal preference. Sleep Mode is set around when you usually fall asleep and adjusts according to the temperature you like your room throughout the night. In Home Mode, your Ecobee will set the temperature to be … You can program your ecobee thermostat to send you a notification when it needs a new filter. I had a weird issue tonight with my ecobee4. So the temperature you see on your thermostat or in the app might change by a … If you’re unfamiliar with the capabilities of your HVAC equipment, we recommend reaching out to ecobee Support before making any adjustments to these settings. Cool Not Responding: The system has failed to cool the home. Then hit “Save” in the bottom-right corner. The code works with all ecobee models: Ecobee Lite, Ecobee3, Smart-SI, Smart-02, and even EMS thermostats. Back on the main screen, configure the set points with the sliders: Cool set point (blue) - the temperature to which the home should be cooled down to when the temperature rises, Heat set point (orange) - the temperature to which the home should be heated up to when the temperature falls. The fan helps circulate hot or cold air throughout your home until the temperature set on your thermostat is reached.

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